Below is a listing of commonly asked computer questions and answers and basic troubleshooting steps for operating systems, software programs, and computer hardware. Keep in mind that this is just a select few of the thousands of questions and answers in our database.
See our troubleshoot definition for a general overview of steps that should be taken when troubleshooting a computer.
Common Windows errors and how to fix them
|
Reference | Question |
| CH000123 | I have problems in Windows after installing new software. |
| CH000138 | How do I fix illegal operations? |
| CH000179 | My computer is running slow what steps can I do to fix it? |
| CH000186 | How to erase my hard drive and start over. |
| CH000222 | How to fix an invalid page fault. |
| CH000223 | How to fix a fatal exception error. |
| CH000224 | How to fix a general protection fault |
| CH000380 | Runtime errors. |
| CH000396 | Divide error. |
| CH000450 | Issues relating to msgsrv32. |
| CH000487 | Why do Windows programs stop responding? |
| CH000528 | Regaining computer hard drive space. |
| CH000605 | Windows restarts without warning. |
| CH000689 | Computer turns off without warning. |
| CH000690 | Windows freezes or stops responding. |
| CH000700 | What should I do when a computer freezes? |
| CH000726 | Not a valid win32 application. |
| CH000749 | Missing Microsoft Windows .dll files. |
| CH001131 | My Windows computer boots up slow. |
| CH001141 | How do I fix the Windows blue screen errors? |
| Q&A | Section containing a listing of all our questions and answers. |
Basic software troubleshooting
|
Reference | Question |
| CHGAME | Basic computer game troubleshooting. |
| CHIE | Basic Microsoft Internet Explorer troubleshooting. |
| CHSOFT | Basic computer software troubleshooting. |
| CHMSDOS | Basic Microsoft DOS troubleshooting. |
| CHWIN3X | Basic Microsoft Windows 3.x troubleshooting. |
| CHWIN95 | Basic Microsoft Windows 95 troubleshooting. |
| CHWIN98 | Basic Microsoft Windows 98 troubleshooting. |
| CHWINME | Basic Microsoft Windows ME troubleshooting. |
| CHWINNT | Basic Microsoft Windows NT 4.0 troubleshooting. |
| CHWIN2K | Basic Microsoft Windows 2000 troubleshooting. |
| CHWINXP | Basic Microsoft Windows XP troubleshooting. |
| Software | Section containing a full listing of other general software Q&A's. |
Basic hardware troubleshooting
|
Reference | Question |
| CH000176 | Windows error "Data or no disk loaded" with audio CD |
| CH000179 | How can I fix a slow computer? |
| CH000208 | Missing or lost sound in Windows. |
| CH000241 | No display on the monitor. |
| CH000248 | General printer troubleshooting. |
| CH000254 | Mouse not being detected in Windows. |
| CH000277 | Basic floppy disk drive troubleshooting. |
| CH000281 | General microphone troubleshooting. |
| CH000312 | No power or computer does not turn on |
| CH000443 | General scanner troubleshooting. |
| CH000445 | Basic network troubleshooting. |
| CH000955 | No keys on my keyboard work |
| CH001088 | How can I test for hardware failures in my computer? |
| Hardware | Section containing a full listing of other general hardware Q&A's. |
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